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Mia is a Business Reference Librarian at the Lippincott Library of Penn's Wharton School. She maintains the Business FAQ, a knowledge bank of business reference questions which was created at Lippincott and is now used cooperatively by almost 30 major research libraries internationally. Mia is also the liaison to the Marketing, Operations and Information Management, and Business and Public Policy departments. She works extensively in providing research and instructional services to all students, through consultations, course instruction and orientation sessions. Mia holds a B.S. in Business Administration, with a concentration in Operations Management, from the University of Delaware, and an MS in Library and Information Science from Drexel University.
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