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How Do I Get That?

1. I want a BOOK that is at another campus library.

Walk to the library and check out the book.
or
Request that the book be sent to the library most convenient for you (normally arrives within 3 working days):

  • Look up the book in Franklin. From the book's record, select the tab entitled .
  • Log in, using your last name and your barcode, the last ten digits of your PENNCard.
  • Select "Get from Storage or a Penn Library."

2. I want a BOOK that is at LIBRA.

Follow the directions given above to request that the book be sent to a convenient library (normally arrives within 24 hours).

3. I want a BOOK that is charged to another user.

Request the book through BorrowDirect+ (normally arrives within 4 working days):

4. I want a BOOK that The University of Pennsylvania doesn't have or is missing.

Request the book through BorrowDirect+ by following the directions given in #3 (normally arrives within 4 working days).
or
Request the book through Interlibrary Loan (usually within 10-14 working days, but sometimes longer).
or
Request the book from another library using a consortial library catalog (usually within 10-14 working days, but sometimes longer):

  • Use a consortial library catalog such as WorldCat to identify a book that isn't available at Penn.
  • Enter the database's record of the book.
  • Use the 'ILL' or 'request' button to request the book.

5. I want a JOURNAL ARTICLE from a journal at LIBRA.
(Make sure you've checked the electronic journals page to be certain that electronic access isn't available)
Request that the article be sent to you from storage (normally arrives within 24 hours):

  • Look up the journal in Franklin. Go to the record for the journal, and click on the tab at the top of the screen.
  • Log in using your last name and your barcode, the last ten digits of your PENNCard.
  • Select "Get article photocopy from storage." The storage staff will photocopy your article for you and send it to the library of your choice.

6. I want a JOURNAL ARTICLE from a journal that Penn doesn't have.
(Make sure you've searched the electronic journals page to be certain that electronic access isn't available)

Request the article through Interlibrary Loan. (usually within 10-14 working days, but sometimes less, sometimes more).
or
Visit a library that owns the journals:

  • Use a consortial library catalog such as WorldCat to identify which libraries own the journal.
  • Visit the Library.

7. I want an ERIC Document.

The Department of Education offers ERIC documents online (PDF) from 1993 to the present. Links to full-text documents are available from ERIC (CSA) and ERIC (EBSCO). Not all documents are available.

The Penn Library owns the entire ERIC Document microfiche set. ERIC documents from 1985 to the the fall of 2004 (ED247370 - ) are located in the Van Pelt Library Microtext Center; documents from 1966 to 1984 (ED010000- ED247369) are located in LIBRA. Distribution of fiche documents ceased in Fall 2004.

Use the Storage Request Form to request that an older ERIC Document fiche be brought from Storage to Van Pelt for viewing. Include the ED number in the call number field and write: ERIC document in the additional information field.

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